---
date: 2019-02-24
modified_at: 2019-02-24
tags: [entrepreneurship, programming]
description: Comparing different methods for collecting user feedback in mobile apps including Intercom, WhatsApp, HockeyApp, and custom native solutions.
---
# Processing feedback of your users in your app: HockeyApp, Intercom, WhatsApp?

Every app needs feedback from its users. It's a very important step in the lean
development cycle of creating a good product.

There are multiple ways

IntercomWhatsAppHockeyAppNative & CustomNative (No build expo possible)JS &
Outsourcing all functionalityJS & Lots of workBoilerplateOnelinerBoilerplateLots
of workNobody knows intercomEverybody knows
(and has) WhatsAppBotsWhatsApp Bot is also 
possible or push notificationsEverything is possibleButton overlapping in screen
Freedom where to put buttonTotal freedomComplexSimple & ElegantVery complex,
Lots of work